Welcome to Our Reviews Page
Discover What Our Customers Say About Us
Thank you for visiting the reviews page for Rock Solid Heating & Cooling. We value the feedback from all of our customers, as it not only energizes our team but also helps us maintain the high standards of service we are known for. This page is dedicated to sharing the experiences of those who have chosen us for their HVAC needs. While we are unable to display specific reviews here, we encourage you to reach out to us directly to learn more about how we’ve helped others and how we can assist you.
If I could rate these guys 6 stars, I would. They are honest people that deliver excellent service, at an affordable price… Not sure what else there is to say.
Rock Solid continues to deliver superior, timely and affordable service. I have now used them twice in the past 18 months and have had a 5 star experience each time. I appreciate that they attempt to diagnosis the problem over the phone by running me through simple DIY procedures before determining that a service call may be necessary. Additionally, I NEVER get an "up-sell" pitch from them which is rare among their competitors. I refuse to do business with anyone else as a result of my experience with them.
Rock Solid installed a new heat pump system for me in May 2019. They provided the most competitive pricing for the quality of the equipment. What truly made them exceptional was the service John (the owner) provided after the install. With any new equipment, there is the risk of issues when starting up. I didn't have any issues all summer but did run into an issue during the winter. Not only did John come by within 24 hours to troubleshoot, but he was also committed to resolving the issue no matter what it took. Right now, my system works great and I have the peace of mind that if any issues did come up, Rock Solid will be there to fix it right away. I highly recommend Rock Solid for new unit installs and service.
John and Sean run an honest business. They are transparent, professional, and easy to work with. Highly recommend.
Amazing experience. I went through 4 different AC companies giving me the run around on a rental property I have. Rock Solid was the first AC repair that I spoke with that was honest, reasonable in pricing and approach, fast to get out to resolve our issue and so easy to work with. I’m a realtor and will refer him to all my future clients and use him for all my AC needs. I feel so fortunate to have found him.
Our Commitment to Excellence
At Rock Solid Heating & Cooling, our commitment to providing high-quality HVAC services is at the core of everything we do. Our team is dedicated to ensuring the comfort and satisfaction of each customer, whether through our meticulous HVAC maintenance, precise repair work, or efficient installations and replacements. We believe in building lasting relationships with our clients, grounded in trust, professionalism, and superior service.
Continuous Improvement Through Feedback
Your feedback is invaluable to us. It not only highlights what we are doing well but also where we can make improvements. We take every piece of feedback seriously, using it as an opportunity to enhance our services and customer experience. Our goal is to continuously improve and to exceed expectations with every project we undertake.
Share Your Experience
If you have recently worked with Rock Solid Heating & Cooling, we would love to hear from you. Your insights allow us to recognize our team’s hard work and dedication, and your stories provide us with the motivation to continue delivering exceptional HVAC services. Sharing your experience with us helps foster a community of informed customers and enables us to grow and improve in meaningful ways.
If you’re considering Rock Solid Heating & Cooling for your HVAC needs and are interested in learning more about the experiences of our customers, we invite you to contact us directly. We are more than happy to share more about our approach to customer satisfaction and how we’ve successfully met the HVAC needs of our clients. Let us add you to our list of satisfied customers, ensuring your comfort with our reliable and efficient HVAC solutions.